Learn Microsoft Dynamics 365

Microsoft’s enterprise CRM and ERP cloud solutions are covered in depth in our Microsoft Dynamics 365 course. Dynamics 365 applications for sales, customer service, marketing, and operations will be set up, customized, and managed by you.

  1. Associate & Role-Based Certifications
    1. Functional Consultant / Analyst Roles
    2. Dynamics 365 Business Central Functional Consultant Associate (Exam MB-800)
    3. Dynamics 365 Customer Service Functional Consultant Associate
    4. Dynamics 365 Field Service Functional Consultant Associate
    5. Dynamics 365 Finance Functional Consultant Associate
    6. Dynamics 365 Supply Chain Management Functional Consultant Associate
    7. Dynamics 365 Customer Experience Analyst Associate
  2. Developer & Technical Certifications
    1. Dynamics 365 Business Central Developer Associate
    2. Dynamics 365 Finance and Operations Apps Developer Associate (associated with Exam MB-500).
  3. Expert Level & Solution Architect
    1. Dynamics 365 Finance and Operations Apps Solution Architect Expert
    2. Power Platform Solution Architect Expert

Skills You’ll Gain:

  1. Navigate Dynamics 365 interfaces and tools
  2. Configure security and business units
  3. Create and manage custom entities
  4. Design forms, views, and dashboards
  5. Implement business processes and workflows
  6. Manage solutions and deployments
  7. Integrate with SharePoint and Skype
Module 1 - Introduction
  • Dynamics 365 versions and framework
  • Interfaces and customization tools
  • Organizations vs environments
  • Lab environment setup
  • Accepting user input and eval function
  • Files input/output functions
  • Lists, Tuples, Strings manipulation
  • Sets and set operations
  • Python dictionary
  • Business unit design
  • Security roles configuration
  • User and team management
  • Hierarchy security
  • Dynamics 365 schema
  • Custom entity creation
  • Entity ownership and properties
  • Entity security
  • Relationship types and creation
  • Hierarchy relationships
  • Field mappings
  • Solution integration
  • Form designer usage
  • Quick View/Create forms
  • System view customization
  • Dashboard configuration
  • Workflow implementation
  • Business Process Flows
  • Custom Actions
  • Component administration
  • Managed vs unmanaged solutions
  • Export/import processes
  • Solution patching

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